About the job
Location: Fully Remote – Based in the Philippines
Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives
Schedule:
- Mandatory Paid 4-Week Virtual Training, Monday–Friday, 8:00am–5:00pm CST
- We operate from 7:00 AM to 9:00 PM CST, 7 days a week. You must be available to work any and all shifts during this operating window.
- Common schedules include, but are not limited to (all CST - US time zone):
- Mon–Fri: 8:00 AM–12:00 PM, 4:00 PM–8:00 PM
- Sat–Wed: 7:00 AM–4:00 PM
- Sun–Thu: 12:00 PM–9:00 PM
- Sun–Thu: 7:00 AM–4:00 PM
- Sat–Wed: 10:00 AM–7:00 PM
- Mon–Fri: 12:00 PM–9:00 PM
- Mon–Tue: 7:00 AM–4:00 PM; Wed–Fri: 12:00 PM–9:00 PM
About the Role:
Nerdy is on the lookout for driven sales and customer retention professionals in the Philippines to enhance our expanding Customer Retention team. This is not your typical support role; it's a sales-focused retention position aimed at safeguarding revenue, building customer trust, and transforming cancellation requests into renewed confidence in our services. You'll engage in impactful, high-stakes conversations with families contemplating leaving, employing consultative selling techniques, empathy, and resilience to uncover their needs, address objections, and propose the right solutions to keep students on track.
If you thrive in performance-oriented environments, excel in closing deals, and are passionate about education, this is your opportunity to create a significant impact while being rewarded for your results.
Why Choose Nerdy?
- Innovative Technology: Join a leading U.S. educational technology company that is transforming learning through innovative technology and personalized solutions.
- Career Growth Opportunities: This fully remote, full-time role includes hands-on training and performance-driven advancement into training, leadership, and other business areas. Excel in your role and watch your career—and earnings—grow.
- Lucrative Bonuses: Surpass your retention and renewal targets to unlock performance bonuses and additional incentives.
- Make a Difference: Assist students in achieving their academic goals and positively influence their educational journeys.

