About the job
Customer Service Call Center Representative - $50,000 - $80,000!
Location: Hyattsville, MD
About Closet America: As a key member of the Renuity family, Closet America stands at the forefront of innovation and excellence in home renovation. We are dedicated to transforming the home improvement experience, ensuring it is seamless and enjoyable for homeowners. With a presence in 36 states, we empower our clients to design their dream spaces with ease and confidence. We embrace diversity and encourage applications from individuals of all backgrounds to join our growing team.
What We Offer:
- Attractive salary with performance-related bonuses
- Comprehensive health benefits including medical, dental, and vision coverage
- Consistent work schedules and pathways for professional development
- A collaborative and progressive workplace culture
Role Overview:
In this role, you will:
- Handle incoming calls and deliver exceptional customer service to warm leads - NO COLD CALLS!
- Engage with customers to facilitate quality appointments for our sales team
- Work hand-in-hand with sales teams to identify and nurture customer growth opportunities
- Manage both inbound and outbound communications, coordinating free in-home consultations
- Promote our services passionately and provide exemplary support to both new and existing clients

