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Experience Level
Manager
Qualifications
To be successful in this role, you should possess strong leadership skills, excellent communication abilities, and a proven track record in customer service management. A background in retail is preferred. You should also have experience in performance management, training, and team development.
About the job
We are seeking a dynamic and highly motivated Customer Service Manager to join our team in Cairns City. In this pivotal role, you will lead our customer service department, ensuring that our customers receive the highest level of service and support. You will be responsible for developing customer service strategies, managing a team of customer service representatives, and fostering a culture of excellence within the department.
About The Good Guys
The Good Guys is a leading retailer in the electronics and appliance sector, known for our commitment to providing exceptional customer service and a wide range of quality products. We pride ourselves on our innovative approach and dedication to enhancing the shopping experience for our customers.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Manager
Qualifications
To be successful in this role, you should possess strong leadership skills, excellent communication abilities, and a proven track record in customer service management. A background in retail is preferred. You should also have experience in performance management, training, and team development.
About the job
We are seeking a dynamic and highly motivated Customer Service Manager to join our team in Cairns City. In this pivotal role, you will lead our customer service department, ensuring that our customers receive the highest level of service and support. You will be responsible for developing customer service strategies, managing a team of customer service representatives, and fostering a culture of excellence within the department.
About The Good Guys
The Good Guys is a leading retailer in the electronics and appliance sector, known for our commitment to providing exceptional customer service and a wide range of quality products. We pride ourselves on our innovative approach and dedication to enhancing the shopping experience for our customers.