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Experience Level
Entry Level
Qualifications
QualificationsA diploma in secondary education in a commercial or administrative fieldPrevious experience in a similar role is advantageousExcellent command of Dutch and FrenchStrong listening skills and a solution-oriented mindsetAvailability to work on SaturdaysCustomer service is your top priority!
About the job
Join the leading mobility provider in Belgium and become the voice of our exceptional customer service team! At Enterprise Rent-A-Car in Tongeren, you will be empowered to assist customers effectively while enjoying the camaraderie of a warm family business, where team lunches and legendary parties are the norm. Contribute directly to the success of Enterprise Rent-A-Car, and benefit from a stable contract with a competitive benefits package.
Key Responsibilities
In our Customer Service department, you will ensure timely and accurate customer support. Your responsibilities will include:
Engaging with customers via phone and email
Proactively following up with customers on their cases
Daily monitoring of open reservations and fleet management at agencies
Extending current customer contracts, updating customer details, etc.
Generating invoices
Resolving customer complaints
About Enterprise Rent-A-Car
Enterprise Rent-A-Car is a premier mobility provider in Belgium, dedicated to offering outstanding customer service and fostering a family-oriented workplace culture. Enjoy the benefits of a supportive team environment with regular team events.
Customer Service Representative at Enterprise | Tongeren
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
QualificationsA diploma in secondary education in a commercial or administrative fieldPrevious experience in a similar role is advantageousExcellent command of Dutch and FrenchStrong listening skills and a solution-oriented mindsetAvailability to work on SaturdaysCustomer service is your top priority!
About the job
Join the leading mobility provider in Belgium and become the voice of our exceptional customer service team! At Enterprise Rent-A-Car in Tongeren, you will be empowered to assist customers effectively while enjoying the camaraderie of a warm family business, where team lunches and legendary parties are the norm. Contribute directly to the success of Enterprise Rent-A-Car, and benefit from a stable contract with a competitive benefits package.
Key Responsibilities
In our Customer Service department, you will ensure timely and accurate customer support. Your responsibilities will include:
Engaging with customers via phone and email
Proactively following up with customers on their cases
Daily monitoring of open reservations and fleet management at agencies
Extending current customer contracts, updating customer details, etc.
Generating invoices
Resolving customer complaints
About Enterprise Rent-A-Car
Enterprise Rent-A-Car is a premier mobility provider in Belgium, dedicated to offering outstanding customer service and fostering a family-oriented workplace culture. Enjoy the benefits of a supportive team environment with regular team events.