About the job
Join us in making a difference in the lives of millions. At Protective, we are dedicated to providing our customers with the protection they need against life's uncertainties. Every role contributes to delivering peace of mind to our clients when they need it the most.
The Customer Service Representative (Contract Administrator) plays a vital role in our operations by efficiently managing the input and balance of all incoming contracts and payments within our administrative system. This position assists with customer and dealer cancellations and handles contract inquiries with precision. You will work under direct supervision, utilizing established guidelines to carry out your responsibilities effectively.
* Please note that only local applicants will be considered, as this position requires onsite work at our Farmers Branch, TX office for a minimum of six months before transitioning to a hybrid schedule.*
We invite candidates with strong transferable skills to apply:
- Ability to thrive in a fast-paced environment.
- Exceptional verbal and written communication skills.
- Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
- Detail-oriented, accurate, and highly organized.
Schedule: Monday - Friday, 8:00 am - 4:30 pm CST