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Qualifications
Previous experience in customer service, particularly in hospitality, financial services, retail, or restaurant sectors is preferred.Proficient in both English and Spanish (or another language) to assist our diverse customer base.Strong communication and interpersonal skills to foster positive customer relationships.Ability to handle transactions accurately and maintain a balanced cash drawer.Detail-oriented with strong problem-solving abilities.Comfortable using point-of-sale systems and handling cash.Commitment to following company policies and regulatory compliance.
About the job
This position is located at 3175 W. 175th St. Hazel Crest, IL 60429
About PLS:
At PLS®, we believe in putting our customers first. With a commitment to providing superior financial services, we operate over 200 centers across 12 states. Our mission is to offer convenient and affordable financial solutions that empower our customers to manage their day-to-day needs effectively. Founded in 1997 by Bob and Dan Wolfberg, we pride ourselves on our exceptional team members who elevate the customer experience every day.
Position Overview:
As a Bilingual Customer Service Representative (CSR), you will serve as the primary point of contact for our valued customers, embodying the PLS mission. Your role will involve delivering exceptional customer service, educating customers about our diverse range of financial products and services, and ensuring compliance with all regulatory standards.
About PLS
PLS® is a leading financial services provider dedicated to making a positive impact in the communities we serve. Our retail centers offer a range of financial solutions, from check cashing to money transfers, ensuring our customers have access to the services they need, when they need them. Join our dynamic team and be a part of a company that values its people, location, and service.
Customer Service Representative Bilingual Preferred
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Qualifications
Previous experience in customer service, particularly in hospitality, financial services, retail, or restaurant sectors is preferred.Proficient in both English and Spanish (or another language) to assist our diverse customer base.Strong communication and interpersonal skills to foster positive customer relationships.Ability to handle transactions accurately and maintain a balanced cash drawer.Detail-oriented with strong problem-solving abilities.Comfortable using point-of-sale systems and handling cash.Commitment to following company policies and regulatory compliance.
About the job
This position is located at 3175 W. 175th St. Hazel Crest, IL 60429
About PLS:
At PLS®, we believe in putting our customers first. With a commitment to providing superior financial services, we operate over 200 centers across 12 states. Our mission is to offer convenient and affordable financial solutions that empower our customers to manage their day-to-day needs effectively. Founded in 1997 by Bob and Dan Wolfberg, we pride ourselves on our exceptional team members who elevate the customer experience every day.
Position Overview:
As a Bilingual Customer Service Representative (CSR), you will serve as the primary point of contact for our valued customers, embodying the PLS mission. Your role will involve delivering exceptional customer service, educating customers about our diverse range of financial products and services, and ensuring compliance with all regulatory standards.
About PLS
PLS® is a leading financial services provider dedicated to making a positive impact in the communities we serve. Our retail centers offer a range of financial solutions, from check cashing to money transfers, ensuring our customers have access to the services they need, when they need them. Join our dynamic team and be a part of a company that values its people, location, and service.