Qualifications:No prior BPO experience is required; fresh graduates are welcome!Preferred: At least 6 months of experience in an international airline account within a BPO environment.Exceptional verbal and written communication skills in English.Able to work in rotating shifts.Willing to work at Shaw Blvd, Mandaluyong.
About the job
Join ISTA Solutions, a leading outsourcing and offshoring company, as an experienced Customer Service Representative in our expanding team. Here, you will collaborate with talented professionals dedicated to employee satisfaction and a balanced work-life. At ISTA Solutions, we foster a culture centered on long-term success and continuous learning. If you're a team player ready to contribute to our mission, we want you!
Work Location: On-site (Shaw, Mandaluyong)
Work Schedule: Rotating shifts
Key Responsibilities:
· Engage with customers regarding their flight bookings, scheduling, and cancellations.
Customer Service Duties:
· Provide support through various channels (phone, email, chat).
· Address inquiries and resolve issues to enhance customer satisfaction.
· Collaborate with colleagues and departments to tackle complex problems.
· Keep precise records of customer interactions and feedback.
About ISTA Solutions
ISTA Solutions is committed to creating a work environment that prioritizes employee well-being and career development. We believe in the power of continuous learning and innovation, providing a platform where everyone can thrive and grow.
This job posting is no longer active and is not accepting applications.
Customer Service Representative for Airline Account | 21K Signing Bonus
Qualifications:No prior BPO experience is required; fresh graduates are welcome!Preferred: At least 6 months of experience in an international airline account within a BPO environment.Exceptional verbal and written communication skills in English.Able to work in rotating shifts.Willing to work at Shaw Blvd, Mandaluyong.
About the job
Join ISTA Solutions, a leading outsourcing and offshoring company, as an experienced Customer Service Representative in our expanding team. Here, you will collaborate with talented professionals dedicated to employee satisfaction and a balanced work-life. At ISTA Solutions, we foster a culture centered on long-term success and continuous learning. If you're a team player ready to contribute to our mission, we want you!
Work Location: On-site (Shaw, Mandaluyong)
Work Schedule: Rotating shifts
Key Responsibilities:
· Engage with customers regarding their flight bookings, scheduling, and cancellations.
Customer Service Duties:
· Provide support through various channels (phone, email, chat).
· Address inquiries and resolve issues to enhance customer satisfaction.
· Collaborate with colleagues and departments to tackle complex problems.
· Keep precise records of customer interactions and feedback.
About ISTA Solutions
ISTA Solutions is committed to creating a work environment that prioritizes employee well-being and career development. We believe in the power of continuous learning and innovation, providing a platform where everyone can thrive and grow.