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Experience Level
Entry Level
Qualifications
Ideal candidates will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work in a fast-paced environment. Previous experience in customer service is preferred but not mandatory.
About the job
About the Role
As a Customer Service Representative at Fellers, you will play a crucial role in enhancing customer satisfaction and loyalty. Your main responsibility will be to address customer inquiries and requests with a focus on delivering outstanding service and maintaining departmental performance standards. Your contribution will be vital in ensuring our customers have a positive experience with our organization.
Key Responsibilities
Meet and maintain departmental service level targets.
Respond promptly to customer inquiries.
Process customer orders efficiently.
Provide a positive customer experience through a professional and empathetic demeanor.
Possess a basic knowledge of our products.
Maintain accurate records of customer interactions and transactions.
About Fellers, LLC
Fellers, LLC has been a trusted provider of sign and graphics films, color change vinyls, and supplies since 1986. With a strong commitment to innovation, we have expanded into new growth areas such as automotive window tint and paint protection film since becoming private equity owned in 2021. Our mission is to deliver speed, service, and selection to our customers across the United States.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Ideal candidates will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work in a fast-paced environment. Previous experience in customer service is preferred but not mandatory.
About the job
About the Role
As a Customer Service Representative at Fellers, you will play a crucial role in enhancing customer satisfaction and loyalty. Your main responsibility will be to address customer inquiries and requests with a focus on delivering outstanding service and maintaining departmental performance standards. Your contribution will be vital in ensuring our customers have a positive experience with our organization.
Key Responsibilities
Meet and maintain departmental service level targets.
Respond promptly to customer inquiries.
Process customer orders efficiently.
Provide a positive customer experience through a professional and empathetic demeanor.
Possess a basic knowledge of our products.
Maintain accurate records of customer interactions and transactions.
About Fellers, LLC
Fellers, LLC has been a trusted provider of sign and graphics films, color change vinyls, and supplies since 1986. With a strong commitment to innovation, we have expanded into new growth areas such as automotive window tint and paint protection film since becoming private equity owned in 2021. Our mission is to deliver speed, service, and selection to our customers across the United States.