About the job
About PLS:
At PLS® — which stands for People, Location, Service — we are dedicated to providing exceptional financial services tailored to our customers' needs. Our customers are our priority, and our remarkable team members strive to exceed expectations daily. Founded in 1997 and headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering check cashing and other financial products designed for convenience and transparency. Even when customers have banking options, they choose us for our accessible and often more affordable solutions.
Position Overview:
As a Customer Service Specialist (CSS), you will be the first point of contact for our valued customers. Your role is to embody the PLS spirit, delivering outstanding customer service while educating clients about our range of products and services. You will ensure compliance with company standards and uphold our commitment to quality in every interaction.

