About the job
Speedex, a proud member of the Sfakianakis Group with 35 years of experience in the courier industry, is actively seeking a Customer Service Representative for our branch in Kefalonia.
Key Responsibilities:
- Input and update customer and shipment data within our management system.
- Handle customer requests related to shipping and parcel collection, ensuring prompt and accurate processing.
- Record and resolve customer complaints and issues efficiently.
- Keep customers informed about their shipment statuses, providing detailed information and estimated delivery times.
Candidate Profile:
- Relevant work experience in the courier sector is considered a plus.
- Strong communication skills in both Greek and English (written and verbal).
- Proficient in computer skills and MS Office applications.
- Excellent interpersonal skills and a customer-centric approach.
- Team player with a collaborative spirit.
We Offer:
- Competitive salary
- Stable employment
- Training and opportunities for career advancement

