Qualifications
To be considered for this position, candidates should possess the following qualifications:Strong verbal and written communication skills.Ability to handle customer inquiries with empathy and professionalism.Prior experience in customer service is a plus, but not mandatory.Proficiency in using computer systems and software.A positive attitude and a willingness to learn.
About the job
Join our dynamic team at Sutherland as a Customer Service Representative! We are seeking passionate individuals who excel in communication and customer engagement. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Key responsibilities include:
- Responding to customer inquiries via phone, email, and chat.
- Providing accurate information about products and services.
- Resolving customer complaints and issues effectively.
- Maintaining a high level of professionalism and customer service.
If you thrive in a fast-paced environment and are eager to make a difference in our customer’s experience, we want to hear from you!
About Sutherland
Sutherland is a global provider of process transformation services, dedicated to making a difference for our clients and their customers. Our team is composed of passionate professionals who work together to deliver exceptional service across various industries. Join us and be part of a culture that values innovation, collaboration, and personal growth.