About the job
With over 40 years of experience in the healthcare sector, Bioiatriki Group is the leading provider of Primary Healthcare services in Greece. Committed to medical and digital technology, we remain dedicated to promoting health and science, while offering employment opportunities to a specialized workforce.
At Bioiatriki, our people are the "heart" of our organization, actively supporting our vision to cater to the healthcare needs of every individual and contributing to a Better Quality of Life for All! Upholding our values of Empathy, Excellence, Vision & Responsibility, we create a work environment that fosters diversity and inclusion and nurtures the potential of our employees.
Currently, we are seeking a Customer Service Representative based in the Western Sector.
Position Purpose
To provide quality service and accurate information to clients, ensuring an optimal experience with the services of our Group.
Key Responsibilities
- Welcoming and serving clients promptly and responsibly.
- Entering requested medical examinations into software.
- Scheduling and closing medical appointments.
- Delivering medical results.
- Adhering to procedures concerning Personal Data Management.
Essential Qualifications
- Degree from a University, Technological Institute, or Vocational Training Institute.
- Preferred experience in a similar position within the healthcare field, in a call center (appointment scheduling for IKA-EOPYΥ) or reception (Insurance company).
- Knowledge of touch typing will be considered an additional asset.
- Willingness to work flexible hours/shifts.
- Good command of the English language & computer skills.
Candidate Profile
- People-centric approach with a focus on delivering high-quality service.
- Strong sense of responsibility, politeness, and patience.
- Excellent communication skills and team spirit.
Benefits
- Opportunities for advancement and development in a modern and meritocratic environment.
- Excellent working conditions.
- Provision of a group Health and Life insurance program.