About the job
As a Customer Success Analyst at Rotate, you will play a pivotal role in ensuring our customers thrive by managing data pipelines, ensuring data quality, and providing actionable insights. Join our dynamic team working with cutting-edge technology in a fast-paced environment alongside senior engineers, analysts, and software developers.
About Rotate
Rotate is a forward-thinking company revolutionizing the air cargo and logistics sector. Our cloud-based software and analytics empower key players to make informed commercial and strategic decisions. We serve a diverse clientele, including top-tier airlines, airports, freight forwarders, governments, shippers, investors, and other industry stakeholders.
Founded in 2022 by a team of former aviation strategy consultants, Rotate has rapidly expanded with offices in the Netherlands and Malaysia. Our diverse team of approximately 50 professionals, including strategy consultants, data scientists, software developers, and data engineers, is dedicated to delivering exceptional value. As demand for our services continues to grow, we are on the lookout for a talented Customer Success Analyst to join our team.
Key Responsibilities
In your role as a Customer Success Analyst, you will:
- Be part of a rapidly expanding team focused on innovative SaaS solutions for the air cargo industry.
- Assist airlines and air cargo customers in maximizing the value of our products across various product lines.
- Collaborate closely with fellow Analysts, Data Engineers, Developers, and Product teams in a supportive, international setting.
- Contribute significantly to maintaining data quality and operational excellence within our product suite.
Your efforts will ensure our data infrastructure operates seamlessly, enabling our customers to remain engaged while allowing senior team members to concentrate on product development, customer relationships, and consulting.

