About the job
Customer Success Coordinator @ instacar
Join instacar, the trailblazer in the future of transportation and mobility. Since our inception in 2018 and official launch in September 2019, we have emerged as the first fully digitized mobility-as-a-service scale-up. Our ambition is to create the ultimate one-stop mobility application, offering a wide array of services tailored for all drivers. We aim to reshape the understanding of modern mobility through innovative technology and a customer-first approach. At instacar, we transcend traditional car leasing by focusing on delivering exceptional service to drivers.
Core Values:
At instacar, our foundational principles are: Fairness, Boldness, and Patience. We prioritize equity in our partnerships, encourage bold innovations, and exercise patience as we expand.
Company Milestones:
In under five years, we have made remarkable achievements, including the establishment of four key instacar points, investments in micro-mobility, and the development of proprietary tech solutions such as instafleet, an in-house fleet management tool designed to optimize our operations. Our all-in-one application empowers instadrivers to effortlessly manage every facet of their vehicle subscriptions.
Why Become Part of #instateam?
With an impressive annual growth rate exceeding 100%, backed by esteemed investors like Autohellas and Elikonos Capital, we project revenue of approximately €24 million for 2024 and aim to exceed €35 million in 2025. Our robust market presence calls for passionate individuals to join our #instateam. At instacar, your opinions matter, your creativity is nurtured, and your contributions make a real difference. We foster a human-centered environment that values innovation and excellence.
Your Role:
Are you a proactive individual eager to deliver outstanding customer experiences? If so, we want you to join us as a Customer Success Coordinator in our Operations team. If you excel in client communication, can manage multiple tasks efficiently, and are dedicated to providing a positive client experience, you might be the perfect fit for this role. Reporting directly to the Customer Success Team Lead, you will play a crucial role in ensuring customer satisfaction and success.

