About the job
Key Responsibilities:
1. Serve as the primary liaison for air logistics clients, fostering trust and promptly addressing client concerns.
2. Work closely with sales, operations, and booking teams to manage orders and optimize cargo space allocation.
3. Track shipment transportation from start to finish to ensure timely delivery.
4. Address escalated delivery issues and follow through until resolved.
5. Assist in verifying sales billing and data accuracy to ensure timely and correct freight payment collection.

