Qualifications:Proven experience in customer success or a related field.Excellent communication and interpersonal skills.Ability to analyze client requirements and configure solutions accordingly.Experience in training and supporting users.Fluency in French and English.
About the job
Join Our Team at N2JSoft!
N2JSoft is a leading B2B SaaS fintech company specializing in the digitalization of HR and financial processes. With over 20,000 clients and more than 1 million users across 86 countries, our N2F and Keeple solutions are recognized as market leaders in France. N2F provides a comprehensive expense management solution (covering expense reports, corporate cards, and supplier invoices), while Keeple centralizes everyday HR management (including leave, absences, and working hours) within a simple, intuitive, and fully connected interface (web and mobile app).
Our dedicated team, which places a strong emphasis on human values, is driven by a clear ambition: to become the European leader in professional expense management.
We are currently seeking a Customer Success Manager to support our growth. Your mission will be to advise and assist companies in implementing and utilizing our N2F software, ensuring the satisfaction of our clients.
Your main responsibilities will include:
Analyzing our clients' needs.
Configuring the solution to meet those needs.
Training the accounting and administrative teams of our clients.
Communicating client needs to our development team.
About n2jsoft
N2JSoft is at the forefront of the fintech industry, helping businesses streamline their HR and financial processes through innovative software solutions. With a robust client base and a commitment to excellence, we aim to redefine expense management in Europe.
This job posting is no longer active and is not accepting applications.
Qualifications:Proven experience in customer success or a related field.Excellent communication and interpersonal skills.Ability to analyze client requirements and configure solutions accordingly.Experience in training and supporting users.Fluency in French and English.
About the job
Join Our Team at N2JSoft!
N2JSoft is a leading B2B SaaS fintech company specializing in the digitalization of HR and financial processes. With over 20,000 clients and more than 1 million users across 86 countries, our N2F and Keeple solutions are recognized as market leaders in France. N2F provides a comprehensive expense management solution (covering expense reports, corporate cards, and supplier invoices), while Keeple centralizes everyday HR management (including leave, absences, and working hours) within a simple, intuitive, and fully connected interface (web and mobile app).
Our dedicated team, which places a strong emphasis on human values, is driven by a clear ambition: to become the European leader in professional expense management.
We are currently seeking a Customer Success Manager to support our growth. Your mission will be to advise and assist companies in implementing and utilizing our N2F software, ensuring the satisfaction of our clients.
Your main responsibilities will include:
Analyzing our clients' needs.
Configuring the solution to meet those needs.
Training the accounting and administrative teams of our clients.
Communicating client needs to our development team.
About n2jsoft
N2JSoft is at the forefront of the fintech industry, helping businesses streamline their HR and financial processes through innovative software solutions. With a robust client base and a commitment to excellence, we aim to redefine expense management in Europe.