About the job
At Range Group, we recognize the significant role that professional travel advisors play in creating exceptional travel experiences. With over $4.5 billion in annual travel sales, we are committed to empowering travel advisors through innovative technology and unwavering support. Our philanthropic efforts through the Range Foundation, which allocates 10% of group profits towards social initiatives, reflect our dedication to building a better future. We invest in exploration grants, enhance access to education, support cultural infrastructure, and lend a helping hand to our global community in times of need.
Role Overview:
The Customer Success Manager (CSM) serves as a vital link between our clients and our services, responsible for enhancing, retaining, and optimizing corporate travel programs across a diverse portfolio. This strategic role ensures that clients derive maximum value from their travel initiatives while identifying avenues for service expansion and revenue growth.
The CSM acts as a trusted advisor, managing client relationships post-sale and aligning program performance with business goals.

