Qualifications
We are looking for a candidate with the following qualifications:Proven experience in customer success or account management roles.Strong communication and interpersonal skills.Ability to analyze customer data and translate insights into actionable strategies.Experience in the operations and maintenance sector is a plus.Proficiency in CRM software and Microsoft Office Suite.Bachelor's degree in a relevant field is preferred.
About the job
Join our dynamic team as a Customer Success Manager at Veolia Environnement in Lyon, where you will play a pivotal role in enhancing customer satisfaction and driving business growth. In this full-time position, you will be responsible for building strong relationships with our clients, ensuring they maximize the value of our services and solutions.
Your expertise will help guide customers through their journey, providing tailored support and insights. You will collaborate closely with our operations and maintenance teams to deliver exceptional service and ensure our customers' needs are met efficiently and effectively.
About Veolia Environnement S.A.
Veolia Environnement S.A. is a global leader in optimized resource management and a champion of sustainable development. With over 180,000 employees worldwide, we are dedicated to providing innovative solutions that enhance the well-being of communities while protecting the environment. Our commitment to sustainability drives our operations, making us an employer of choice in the environmental services sector.