Qualifications
Proven experience as a Project Manager in customer experience focused projects.Strong knowledge of Genesys Cloud platform.Excellent leadership and communication skills.Ability to work collaboratively in a fast-paced environment.Strong analytical and problem-solving skills.Project Management Professional (PMP) certification is a plus.
About the job
We are seeking a talented and motivated CX Project Manager with a strong background in Genesys Cloud to join our dynamic team. In this role, you will lead customer experience projects, ensuring successful implementation and optimization of our clients' cloud solutions. Your expertise will directly contribute to enhancing client satisfaction and business outcomes.
Key responsibilities include managing project timelines, collaborating with cross-functional teams, and utilizing your technical knowledge to provide innovative solutions. If you are passionate about customer experience and have a proven track record in project management, we would love to hear from you!
About Miratech
Miratech is a global technology services provider specializing in innovative solutions that enhance our clients’ business performance. Our team is dedicated to delivering exceptional service and fostering a culture of collaboration and continuous improvement. Join us and be part of a forward-thinking organization committed to excellence and the success of our clients.