About the job
This opportunity is with the Philadelphia Office of Children and Families (OCF), specifically within the Division of Performance Management and Technology (PMT). OCF is dedicated to supporting Philadelphia’s most vulnerable children and families, emphasizing safety, strong family structures, and well-supported educational environments. OCF administers various City-supported initiatives, including Adult Education, Out-of-School Time, Career Connected Learning, Community Schools, and PHLpreK. Additionally, OCF oversees the Department of Human Services (DHS), which provides vital child welfare services, delinquency interventions, and prevention programs to ensure the safety, permanency, and well-being of children and youth at risk of abuse, neglect, and delinquency.
The Division of Performance Management and Technology plays a crucial role in enhancing the missions of OCF and DHS by:
- Assessing service quality and consistency, pinpointing necessary improvements, and tracking progress over time;
- Establishing a world-class data and information technology infrastructure;
- Creating and maintaining integrated information systems and data analytics to empower practitioners with access to quality and accurate data for informed decision-making;
- Enhancing the utilization of data within the child welfare system to inform decisions regarding the children and families served; and
- Conducting both short- and long-term research to evaluate the effectiveness of programs and system-wide initiatives to continuously refine child welfare policies and practices.
The Data and Evaluation Manager will hold primary responsibility for: 1) spearheading the strategy and design for data collection and program implementation, incorporating robust mixed methods evaluations (integrating qualitative and quantitative data); 2) developing program data collection tools, including monitoring and evaluation metrics for assessing program compliance and quality; 3) overseeing the monitoring of program quality and compliance; 4) managing the reporting of administrative, compliance, and quality data; 5) designing stakeholder surveys; 6) formulating and presenting recommendations to OCF leadership and relevant stakeholders aimed at enhancing program quality and compliance; and 7) leading a team of Data and Evaluation Associates.
Key Responsibilities:
- Direct the design and execution of research and evaluation initiatives that enhance program and system performance. This includes managing and/or conducting site visits and employing compliance and quality assessment tools to monitor provider progress and alignment with program objectives.
- Collaborate with OCF and MOE leadership to strategize and support program implementation, including the development or refinement of logic models, data tools, and data systems.
- Engage with OCF and MOE staff to establish accountability strategies, including the integration of data into continuous quality improvement processes.