About the job
Data and Integrations Consultant
The Professional Services team at acuitymd is on the lookout for a talented and detail-oriented Data and Integrations Consultant to enhance our customer experience. In this pivotal customer-facing role, you will be responsible for scoping, configuring, and supporting seamless integrations between our clients' CRM and ERP systems and our platform, as well as facilitating product implementations. Your technical expertise combined with a deep understanding of how our customers utilize their CRM and ERP systems will be crucial. You will collaborate closely with clients to fully grasp their needs and provide expert guidance to ensure our solutions are perfectly aligned with their requirements.
Team Mission
Our Professional Services team is an integral part of a tightly-knit commercial organization dedicated to delivering an exceptional end-to-end customer experience—from initial sales and implementation to ongoing support, success, and growth. We aim to create a frictionless project experience, which is vital for ensuring that acuitymd customers are fully supported throughout their journey with us. Our goal is to transform our customers into true partners and enthusiastic advocates for our services, focusing on their success as a pathway to our own.
Responsibilities:
- Lead the delivery of high-value integration services, providing expert guidance and support to customers, ensuring seamless data flow and compatibility.
- Ensure integration solutions align with both functional and technical requirements.
- Maintain and troubleshoot integrations between our customers' systems and our platform.
- Serve as a technical expert on CRM and ERP systems, understanding their structure, usage, and potential leverage by our customers.
- Work with relational databases, utilizing SQL to manage, manipulate, and extract relevant data for integrations.
- Maintain a strong grasp of transaction-level sales data and its significance in business operations.
- Provide support to both internal teams and customers during integration projects.
- Collaborate with product and engineering teams to develop integration services tailored to meet customer needs.
- Identify opportunities to upsell consulting services and additional data solutions.
Your Profile:
- 5+ years of experience in system integrations, specializing in CRMs and/or ERP systems, as well as data analysis.
- Advanced proficiency in SQL and experience with relational databases.
- Strong understanding of data warehousing, ETL processes, and data visualization tools (e.g., Looker, Tableau, Power BI).

