Qualifications
Analyze search-related discrepancies and determine the most relevant resolutions, following established workflows and policies.Review and amend extensive data volumes, carefully documenting issues for further analysis.Effectively escalate issues to the appropriate internal teams.Conduct deep dives and root cause analyses.Utilize mapping tools accurately in line with guidelines.Leverage the Google Suite of products/services, including Gmail, Docs, Sheets, Meet, Calendar, etc.Maintain exceptional accuracy, attention to detail, and integrity.Experience:Upper-Intermediate (B2) level of English or higher.Proven ability to perform repetitive tasks with a high degree of focus and sustained attention to detail.General comprehension of traffic regulations and mapping fundamentals.Customer obsessed: Demonstrated experience in customer relations with a passion for delivering exceptional customer experiences and a strong track record to support this.Collaborative communicator: Strong verbal and written communication skills in English and Ukrainian. Ability to effectively collaborate with your team and engage with other teams or stakeholders as necessary. Open to feedback and guidance, enabling successful task execution and contribution to team objectives.Technical Fluency: Familiarity with data curation tools and technologies.
About the job
At Lyft, we are driven by our mission to connect and serve communities. We foster an inclusive work culture where every team member feels valued and empowered to excel.
As a Data Curation Associate, you'll collaborate with diverse teams to curate and sustain vital places data sets that underpin our operations and strategic decisions. You will engage in various projects, meticulously analyzing data to identify, rectify, or report discrepancies while adhering to our rigorous policies to uphold data integrity. A crucial aspect of your role will be conducting in-depth analyses of search queries, such as investigating user difficulties in locating specific places, to determine if our dataset is missing entries or contains inaccuracies.
We seek an individual with strong analytical skills capable of managing large datasets. If you possess an entrepreneurial mindset, enjoy tackling complex challenges, and wish to contribute to Lyft's exciting future, we invite you to connect with us!
About Lyft, Inc.
Lyft, Inc. is dedicated to redefining transportation by providing safe, reliable rides through our innovative platform. Our commitment to community and inclusivity drives our mission to connect people and places seamlessly.