About the job
YOUR ROLE
As a Department Manager, you will inspire and guide your entire team. As a leader, you will cultivate an inclusive culture that promotes collaboration and entrepreneurship. You will create an environment where every team member can thrive. By aligning with our values, you will contribute to your personal success as well as the success of the company.
With a presence 80% of the time on the sales floor, you will:
- Lead your team in delivering exceptional customer service, ensuring operational and visual standards while actively promoting and selling our products.
- Manage your department, analyze sales performance, identify business opportunities, set goals, and create action plans to optimize results, profitability, and inventory levels.
- Oversee team scheduling and ensure smooth opening and closing routines for the store.
- Recruit, onboard, and train your team while fostering an inclusive and collaborative culture that encourages development and innovation.
- Stay updated with fashion trends, customer preferences, and market dynamics to maintain a competitive edge.
- Positively represent the brand in all customer interactions.
WHO YOU WILL COLLABORATE WITH
Our stores are the heart of our group, where customers experience our brand firsthand. As a member of the store team, every collaborator—Sales Associates, Department Managers, Visual Merchandisers, and Store Managers—contributes to creating an inspiring and welcoming environment.
In addition to your store team, you will work with the regional team, collaborating across stores to share ideas and succeed together. Together with your team, you will play a crucial role in helping customers express their individuality through the latest trends and timeless styles. By connecting with our customers, we make fashion accessible and sustainable for all.
WHO YOU ARE
We are looking for team members who possess...
- A background in retail management and operations.
- Strong leadership skills, with a passion for coaching and developing teams while embodying the company's values and culture.
- Expertise in planning, analyzing, and tracking sales using customer-focused tools and reports.
And individuals who are...
- Confident and strong leaders who inspire, support, and develop their teams with integrity.
- Thriving in collaborative and dynamic environments, with a solution-oriented mindset.
- Motivated to create a vibrant shopping experience for every customer.