Qualifications
Key Responsibilities:Lead End-to-End Deployment of EvolutionIQ AI Products: Manage the entire lifecycle of software implementations from kickoff to go-live and transition to ongoing support.Executive Stakeholder Management: Act as the primary contact for client stakeholders, including senior leadership, providing regular updates, managing expectations, and ensuring alignment.Project Leadership & Delivery: Develop and oversee comprehensive project plans, timelines, and deliverables; proactively identify risks and implement strategies to ensure timely and high-quality delivery.Cross-Functional Coordination: Collaborate closely with Product, Engineering, Data, and Client Services teams to facilitate implementations and swiftly resolve issues.Client Relationship Management: Cultivate strong, trusted relationships with clients, serving as both a strategic advisor and operational lead throughout the engagement.Process & Playbook Development: Continually enhance deployment methodologies and best practices.
About the job
Deployment Manager - Client Services
About Us: At EvolutionIQ, we are dedicated to revolutionizing the insurance claims process through cutting-edge technology. Our mission is to empower claims teams to manage claims more accurately, fairly, and efficiently, ultimately helping individuals affected by injury or illness maintain their dignity and stability. As we experience significant growth, we are on the lookout for exceptional talent to join our team and help us transform the insurance landscape. Our team is our top priority, and we are proud to have been recognized as one of Inc.'s Best Workplaces for three consecutive years and Built In's Best Places to Work in both 2025 and 2026!
The Role: We are in search of a detail-oriented and client-centric Deployment Manager to oversee the complete delivery of our platform for enterprise clients. This position is part of our Client Services team and entails managing complex implementations while acting as a reliable partner to both internal leadership and client executives.
The perfect candidate will possess a robust combination of project management expertise, client relationship management skills, and technical knowledge in the SaaS/AI sector, with the capability to work across various teams and achieve successful results in a dynamic, high-growth environment.
About EvolutionIQ
EvolutionIQ is at the forefront of transforming the insurance industry with innovative technology solutions designed to improve the claims process. Our commitment to excellence has earned us accolades as a top workplace for three consecutive years, reflecting our dedication to our team and their professional growth. Join us in our mission to create a more efficient and equitable insurance landscape.