About the job
About Trócaire
Trócaire is a leading international NGO dedicated to combating poverty and injustice in the world's most vulnerable communities. Collaborating closely with local partners and communities, we strive to address the root causes of inequality and provide immediate responses to crises. Our impactful work spans across 20 countries in Africa, Asia, Latin America, and the Middle East, focusing on five key goals:
- Promoting Access to Justice
- Achieving Climate & Environmental Justice
- Ensuring the Protection, Voice, and Influence of Women & Girls
- Saving Lives and Upholding Human Dignity
- Mobilizing the Public in Ireland to Advocate for Global Justice
Rooted in Catholic Social Teaching, our values encompass Solidarity, Courage, Participation, Perseverance, and Accountability.
The Digital Systems Analyst will be a vital part of our Enterprise Systems Team (EST), a dynamic group responsible for implementing, maintaining, and enhancing our Enterprise Systems, including ERP, CRM, HRIS, collaboration tools, and business intelligence platforms. Supporting approximately 500 staff across 20 countries, the EST plays a crucial role in ensuring operational efficiency.
This position will primarily involve working with four core platforms: Salesforce.com, Microsoft, Unit4 Business World, and Box.com. The successful candidate will collaborate with colleagues organization-wide to troubleshoot technical issues and deliver training on Trócaire's applications.
Reporting to the Head of Enterprise Systems, this is a contract role covering maternity leave, expected to last a minimum of 6 months, based in Nairobi.
Important Note: Candidates must possess the necessary legal permissions to work and reside in Kenya. Unfortunately, we are unable to provide work permit sponsorship or relocation assistance.

