About the job
Alto Software Group (ASG) stands at the forefront of the B2B SaaS landscape, driving innovation within the UK property sector. Our platform empowers thousands of estate agency branches and facilitates a large portion of UK housing transactions annually.
We are not merely dabbling in AI; we are fundamentally transforming our operational framework around it. We seek a strategically astute Head of AI Operations to leverage AI as a pivotal tool—boosting internal efficiency, minimizing operational costs, and significantly improving the customer journey. This is not a research-focused position; it is a results-driven role aimed at translating intelligence into effective operational practices.
The Role
As the Head of AI Operations, you will serve as the architect of our automated future. Your mission is both straightforward and ambitious: identify and eliminate friction points across our operations through intelligent automation.
You will work at the nexus of Strategy, Engineering, and Operations, collaborating with teams in Customer Operations, Marketing, Finance, and Education to:
- Eliminate Administrative Burdens: Automate high-volume, low-value manual tasks.
- Operationalize Mission Control: Transform our internal data platform into a hub for event-driven automation.
- Integrate Intelligence: Ensure AI is not an

