About the job
Nerdy is in search of a visionary Director of Software Engineering to spearhead our Consumer Acquisition engineering division. This role encompasses the entire customer journey, from our marketing website and lead generation to telesales, eCommerce conversion, and seamless onboarding of new customers. You will lead multiple engineering teams across the United States, Canada, and LATAM, crafting the systems that generate millions in annual revenue for our consumer tutoring business.
Your Responsibilities:
Sales Agent Tools: Develop internal applications for telesales conversion, onboarding after sales, call/SMS management, lead routing, and workflow distribution to support over 100 concurrent agents.
AI-Driven Sales Automation: Oversee Jamie, our innovative AI voice agent that qualifies leads and seamlessly transfers them to human agents, currently handling over 80% of outbound calls.
Ecommerce & Self-Service: Create self-service purchasing experiences, streamline quotes, and reactivation processes to minimize sales customer acquisition costs while broadening acquisition channels.
Marketing & Lead Generation: Manage consumer-facing websites, content management systems, landing pages, lead forms, and optimize for PPC and SEO.
Communications & Operations: Develop email/SMS orchestration, analyze call metrics, implement AI-driven scoring, and create business dashboards, alerts, and workforce management tools.
About Nerdy:
At Nerdy (NYSE: NRDY), the innovative force behind Varsity Tutors, we are redefining the landscape of learning. Our Live + AI™ platform combines real-time human expertise with cutting-edge generative AI systems, setting a new standard for measurable academic impact on a global scale.
We attract technologists and operators who are ambitious problem-solvers, capable of transforming abstract challenges into deployable solutions. In today’s competitive environment, exceptional employees can deliver tenfold leverage compared to average performers, and we empower those who strive to excel.
Fortune favors the bold. Join our mission.
Our Competitive Edge:
AI-Focused Innovation: From our CEO to every new hire, we integrate generative AI at every level of our operations.

