Proven experience in fulfillment operations management, with a focus on fast-paced environments. Strong leadership skills with a commitment to fostering a people-first culture. Expertise in leveraging technology and AI for operational improvements. Excellent communication and collaboration abilities, with experience in cross-functional partnerships. A passion for outdoor activities and a deep understanding of customer needs in the outdoor industry is highly desirable.
About the job
Join Backcountry as a Director of Fulfillment Operations, where your leadership will drive fast, accurate, and dependable fulfillment services. As a senior operations leader, you will cultivate a high-performing, people-first culture while collaborating across teams to align fulfillment strategies with overarching business objectives. Leverage innovation and AI to enhance operational efficiencies and ensure customers are connected to their passions through exceptional service. This role reports to the Sr. Director of Operations and is pivotal in fulfilling our mission of inspiring outdoor adventures.
About Sur La Table
At Backcountry, we are dedicated to connecting adventure enthusiasts with their passions through our four premier online stores: Backcountry, Competitive Cyclist, MotoSport, and SteepandCheap. Our mission is to empower our customers with the best outdoor gear, expert knowledge, and a vibrant community. We pride ourselves on delivering a vast selection of premium outdoor products, exceptional shopping experiences, and personalized Gearhead guidance, all while inspiring our customers to explore and embrace life’s greatest moments.
This job posting is no longer active and is not accepting applications.
Proven experience in fulfillment operations management, with a focus on fast-paced environments. Strong leadership skills with a commitment to fostering a people-first culture. Expertise in leveraging technology and AI for operational improvements. Excellent communication and collaboration abilities, with experience in cross-functional partnerships. A passion for outdoor activities and a deep understanding of customer needs in the outdoor industry is highly desirable.
About the job
Join Backcountry as a Director of Fulfillment Operations, where your leadership will drive fast, accurate, and dependable fulfillment services. As a senior operations leader, you will cultivate a high-performing, people-first culture while collaborating across teams to align fulfillment strategies with overarching business objectives. Leverage innovation and AI to enhance operational efficiencies and ensure customers are connected to their passions through exceptional service. This role reports to the Sr. Director of Operations and is pivotal in fulfilling our mission of inspiring outdoor adventures.
About Sur La Table
At Backcountry, we are dedicated to connecting adventure enthusiasts with their passions through our four premier online stores: Backcountry, Competitive Cyclist, MotoSport, and SteepandCheap. Our mission is to empower our customers with the best outdoor gear, expert knowledge, and a vibrant community. We pride ourselves on delivering a vast selection of premium outdoor products, exceptional shopping experiences, and personalized Gearhead guidance, all while inspiring our customers to explore and embrace life’s greatest moments.