About the job
The Company You’ll Join
Carta is at the forefront of connecting founders, investors, and limited partners through innovative software tailored for venture capital, private equity, and private credit. With a trust base of over 65,000 companies across more than 160 countries, Carta's software and services empower you to build, invest, and scale confidently.
Carta's Fund Administration platform supports over 9,000 funds and SPVs, managing nearly $185 billion in assets, providing tools that elevate the strategic role of fund CFOs. Celebrated by Fortune, Forbes, Fast Company, Inc., and Great Places to Work, Carta is redefining the landscape of private market infrastructure.
Together, we are crafting a comprehensive ERP platform tailored for private markets. Traditional ERP solutions fall short for Private Funds; thus, private capital markets require a robust software solution to replace outdated spreadsheets and fragmented services. Carta’s software for the Office of the Fund CFO is pioneering a new category of software, transforming private markets to resemble public markets—creating a connected ERP for private capital.
For a deeper insight into our offices and culture, visit our Carta careers page.
The Problems You’ll Solve
At Carta, our mission is to expand equity ownership accessibility for more individuals and businesses globally. We believe that the challenges we tackle today pave the way for future opportunities.
As the Director of Information Technology, you will be responsible for the implementation, reliability, and ongoing enhancement of all enterprise technology services. Your role will be pivotal in driving automation, boosting productivity, and achieving operational excellence while ensuring that our employees have secure and seamless access to the tools necessary for exceptional customer service.
Here are some of the challenges you’ll be addressing:
- Implementing a multi-year IT roadmap that aligns with business goals, mitigates risk, and supports accelerated growth.
- Leading the deployment and lifecycle management of our global network, SaaS applications, collaboration platforms, and end-user devices.
- Overseeing a customer-focused service desk model that yields measurable enhancements in response time, resolution quality, and employee satisfaction.
- Developing and refining ITIL-based processes for incident, change, and asset management to minimize downtime and technical debt.
- Collaborating with the Information Security team to integrate Zero Trust principles, device management, and least-privilege access throughout our technology stack.

