About the job
Join Rwazi as the Director of Operations
At Rwazi, we harness the power of data to transform retail mapping and consumer insights across multiple countries and thousands of contributors. As the Director of Operations, you will take charge of our global execution system, ensuring that our data capture operations are reliable, cost-effective, and of the highest quality for decision-making.
This pivotal role goes beyond mere delivery; you will be responsible for architecting the operational framework itself, including activation logic, deployment economics, quality assurance governance, and cross-functional alignment. You will define and refine how Rwazi executes at scale, impacting our revenue reliability and client trust.
Your Key Responsibilities
- Ensure timely and quality fulfillment of all client logs.
- Design and implement scalable activation and contributor supply systems across various regions.
- Govern quality assurance standards to maintain client-grade data integrity.
- Manage cost structures and payout economics effectively.
- Develop multi-path contingency frameworks to mitigate delivery risks.
- Scale a high-performance global operations team.
This role offers a unique opportunity to own the systems that drive our operations and influence our success.

