About the job
As the Director of Operations Solutions for Project Driven Solutions, you will play a pivotal role in identifying global opportunities for scalability and operational efficiency within the organization. Your primary focus will be on evaluating business models to pinpoint areas of waste and high variance while assessing operational initiatives for valuation and impact. You will propose innovative process and model redesigns and assist in their delivery and implementation.
In this role, reporting to the Executive Director of Operations Solutions, you will:
- Serve as a Subject Matter Expert (SME) leading projects that align with strategic objectives through the redesign of business models, streamlining processes, and implementing sustainable changes.
- Define and execute operational excellence projects within established timelines and budgets.
- Facilitate client engagements via workshops aimed at enhancing capacity, operational efficiency, and error reduction in operational functions.
- Utilize recognized business and process modeling tools and methodologies to ensure successful project delivery.
- Simplify complex ideas into actionable recommendations based on thorough analysis.
- Leverage diverse information sources, including stakeholder insights, to formulate solutions and recommendations.
- Employ data and analytics to guide decisions and conclusions.
- Navigate varying perspectives to achieve consensus and foster positive outcomes.
- Coach and mentor team members in operational excellence methodologies and best practices.
- Deploy your expertise in structured problem-solving, business analysis, analytics, design thinking, and lean process improvement to enhance client profitability and performance.
- Coordinate workshops and prepare both formal and informal reports and presentations.
This is a newly created role within our organization.

