Platform Product Owner at Toss Insurance | Seoul
Toss Insurance
About Toss Insurance Toss Insurance is an innovative company founded with the mission to revolutionize the insurance sector within the broader financial ecosystem. We are developing a platform that empowers insurance consultants to maximize their expertise and engagement, allowing them to address customer concerns effectively. Our approach transforms the overall experience of insurance consultation, contracts, and management, reshaping the very structure of the insurance business. Position Overview As a Platform Product Owner, you'll be responsible for designing and enhancing the foundational systems and platforms that underpin our insurance services. Your role will involve defining and refining core platforms used by insurance consultants and internal teams across various domains, including consultation, contracts, customer data, and operational tools. Rather than focusing on individual features, you will create a foundation that enhances organizational productivity and scalability. As an integral member of the product team, your work will encompass the design of products that reflect the overall structure and flow of the insurance business. Key Responsibilities 1. Platform Product Strategy Development and Execution Understand the holistic flow from insurance consultation to contract maintenance and define platform-related challenges. Establish platform roadmaps and priorities based on organizational goals and business impacts. Design a balance between short-term improvements and long-term structural strategies. 2. Problem Definition and Structuring Define issues based on user experience data from consultants, operational teams, and customers. Structure complex workflows and systems into actionable product tasks. 3. Leading Product Discovery & Delivery Lead the entire process from hypothesis generation to validation, launch, and improvement. Collaborate closely with designers, front-end and back-end developers, and infrastructure/security engineers. Manage timelines and quality to deliver tangible results. 4. Platform Enhancement and Adoption Expansion Continuously improve the common systems to ensure effective utilization in everyday operations. Drive improvements in operational efficiency, productivity, and stability through platform adoption. 5. Stability and Compliance Management Address privacy, security, and compliance requirements through product solutions. Lead initiatives to establish a stable and scalable system architecture. Who We Are Looking For Individuals with experience in defining and leading problem-solving from the perspective of customers and internal users. Those capable of structuring complex challenges based on data and translating them into actionable plans. Collaboration experience with diverse stakeholders to see projects through to completion. Experience setting priorities and coordinating resources amid multiple projects. Those interested in creating structures that allow products, organizations, and businesses to grow together. Preferred Qualifications Experience in planning and operating platforms, back-office, or B2B systems. Familiarity with insurance, finance, or compliance domains. Understanding of technology-based systems, including infrastructure, data, and security. Experience improving products in rapidly growing organizations. What You Can Expect Directly design the core flow of the insurance business, building domain expertise and product experience in the process.
Apr 14, 2026