About the job
About ShipMonk
At ShipMonk, we transcend traditional 3PL services; we act as a growth partner for merchants. Our innovative technology and comprehensive network of owned fulfillment centers empower high-growth eCommerce and DTC brands to streamline operations and maximize growth. With a dynamic team of over 2,500 professionals across five countries, we are on a mission to redefine fulfillment, delivering everything from rapid click-to-delivery services and real-time inventory management to bespoke solutions—all driven by a merchant-first philosophy.
Why Choose ShipMonk?
We are committed to long-term success, fueled by five core differentiators that establish us as genuine partners to our merchants.
● Global Fulfillment Network: Our 12+ owned fulfillment centers span the US, Canada, Mexico, the U.K., and mainland Europe, ensuring quality and consistency through non-outsourced operations.
● Proprietary Technology: We empower our partners with our AI-driven platform, providing a real-time, unified perspective of inventory and orders, granting them the control and visibility necessary for success.
● Unrivaled Support: Our dedicated teams deliver hands-on, personalized support with a global reach, standing ready at every fulfillment center.
● Transparent Pricing: We believe in fostering honest, long-term partnerships with our all-inclusive pricing model, ensuring predictable costs without hidden fees.
● Future-Focused: With an annual investment of over $10 million in R&D, we continuously evolve our technology and services, helping our merchants establish lasting partnerships.

