About the job
About Backblaze
Backblaze stands at the forefront of the open cloud movement, revolutionizing customer success with cloud storage designed to optimize budgets, ease administrative burdens, and empower innovators. With our partners, we are liberating customers from rigid, expensive legacy systems and enabling them to harness the full potential of the open cloud.
Founded in 2007, we grew our business with less than $3 million in external funding until our traditional IPO on the Nasdaq in 2021. Today, Backblaze boasts over $100 million in revenue, serving over 500,000 customers across more than 175 countries, including businesses, developers, IT professionals, and individuals.
While we celebrate our achievements, we are equally excited about the future. We are on the lookout for a Director of SRE to join our team!
About the Role:
We seek a dynamic and seasoned Director of SRE to lead our Cloud Operations leadership team. In this pivotal role, you will oversee the front-line teams responsible for delivering essential SRE production services. Your mission will be to spearhead initiatives that identify, prioritize, and implement opportunities to enhance our core operational capabilities, affecting a wide range of organizational aspects. As an advocate for engineering excellence, your focus will encompass performance measurement, incident/change management, problem resolution, and process discipline. This role offers a unique chance to significantly influence our company's growth trajectory and shape the future of our global operational footprint.
This position may be remote; however, our team thrives on face-to-face collaboration. Given that our leadership is spread across the country, we encourage visits during our organized workshops held throughout the US. You will be responsible for managing a global workforce across various time zones.
What You'll Do:
As the Director of SRE, you will hold direct accountability for Backblaze’s production infrastructure and performance against key SLOs. You will guide and mentor our global Senior SRE and SRE Level 1 teams, ensuring operational excellence. Additionally, you will share the responsibility of managing demand forecasts and making strategic decisions regarding infrastructure expansion. You will also oversee the budget for all operational tooling and observability.
At Backblaze, we cultivate a positive and supportive culture, valuing exceptional talent while investing in the growth and development of our team members.

