Qualifications
Key Responsibilities:Deliver outstanding customer service and foster continuous growth of enterprise accounts.Nurture and maintain strong relationships with assigned clients.Design, execute, and maintain an account growth strategy that includes account mapping, stakeholder analysis, cross-selling, and upselling opportunities.Conduct thorough research on potential clients utilizing various strategies such as internet exploration, trade show lists, referrals, professional directories, and CRM systems.Accurately document prospective client information, including names, titles, contact details, and other relevant data.Consistently align efforts with TransPerfect’s core values.Generate new business opportunities through email outreach, social media, cold calling, and other available channels.Develop targeted marketing strategies and content tailored to specific accounts.Employ creative problem-solving skills to enhance current business development strategies.Organize and lead Quarterly Business Reviews (QBRs).Establish and uphold a culture of continuous improvement, including the development of KPIs for monitoring account performance.Identify and manage Requests for Quotation (RfQs) and Requests for Proposal (RfPs).Negotiate terms, pricing, and deadlines with both prospective and existing clients.Collaborate with operations, technology, solutions, and internal teams to ensure all projects are executed with meticulous attention to detail, resulting in flawless deliverables.Regularly follow up with clients to confirm their satisfaction and address any concerns.
About the job
Shape the Future of Global Content with TransPerfect AI
As the premier AI internationalization partner, DataForce is dedicated to supporting enterprises around the world in their development and integration of Artificial Intelligence Solutions. We are committed to providing top-notch datasets and services for speech, NLP, translation, and multimodal applications. Being a vital component of TransPerfect, we create innovative AI solutions designed to enhance and expedite our clients’ global content strategies.
Our Strategic Account Directors play a pivotal role in cultivating new business relationships within their assigned accounts, acting as the primary support for our clients. They are trusted partners and advisors, blending exceptional leadership skills with a proactive approach to devise collaborative, cross-functional solutions for some of our clients’ most intricate challenges.
About TransPerfect
TransPerfect is the world's largest provider of language and technology solutions for global business. As an industry leader, we are committed to helping our clients excel in their international endeavors through innovative AI-driven solutions and exceptional service. Our focus on quality and customer satisfaction positions us as a trusted partner in the rapidly evolving landscape of global content.
