Qualifications
Proven experience in VIP management or high-value customer service.Strong understanding of the entertainment and gaming industry.Exceptional strategic thinking and decision-making skills.Ability to lead and motivate a dedicated team.Excellent communication and interpersonal abilities.Data-driven mindset with proficiency in CRM tools.
About the job
Join Jobgether in collaboration with our esteemed partner company as the Director of VIP Services in India.
This senior-level position entails comprehensive oversight of the VIP operations across a range of products within a dynamic global entertainment and gaming landscape. You will be responsible for defining and implementing the VIP strategy from start to finish, focusing on portfolio performance, player onboarding, engagement, marketing initiatives, and strategic partnership activation. The ideal candidate will predict player behavior, make informed commercial decisions, and enhance long-term value while harmonizing revenue generation, customer loyalty, and brand reputation. Leading a specialized VIP team, you will establish effective operational models, governance structures, and KPI frameworks, while closely collaborating with data analytics, CRM, product, and marketing teams. This role is perfect for an individual with extensive experience in managing VIP or high-value customer relationships, who excels in an independent, high-stakes, and globally distributed work environment.
About Jobgether
Jobgether is a forward-thinking company dedicated to connecting talent with opportunities in the global job market. We support our partner companies in finding the right leaders to drive their business objectives forward, fostering an environment of innovation and collaboration.