Qualifications
Key Responsibilities:Deliver a warm and welcoming experience for both reserved and walk-in guests.Verify invitations, guest lists, or IDs to ensure authorized entry.Exhibit outstanding customer service skills both in-person and over the phone.Maintain a positive attitude and excellent communication skills.Provide accurate information and manage waiting lists effectively.Guide guests to their seating areas while explaining the service process.Bid farewell to guests as they depart.Ensure order and safety at the entrance.Address customer inquiries over incoming calls.Assist wait staff as necessary.Required Qualifications:Prior experience as a Door Host or in a similar role.Exceptional customer service skills in person, writing, and speaking.Availability to work flexible shifts, including nights and weekends.Good physical stamina to stand and walk for extended periods.Residency in Amsterdam or nearby.Fluent in English; knowledge of Dutch is a plus.
About the job
Join Our Team as a Door Host at DO NOT DISTURB
At DO NOT DISTURB, we are seeking a charismatic Door Host who will ensure our guests enjoy an extraordinary and memorable experience. As the first point of contact at our club's entrance, you will play a vital role in controlling access, maintaining guest safety, and providing a warm and professional welcome to all visitors.
Your responsibilities include greeting guests, managing reservations, ensuring a smooth seating process, and delivering exceptional service with a smile. You'll escort guests to their seats while explaining the service flow in line with our departmental standards.
Located beneath the vibrant streets of Amsterdam in the W Amsterdam, DO NOT DISTURB transforms the darkest hours into a lively atmosphere with a stunning 360-degree bar and elevated seating arrangements, perfect for mingling over exquisite cocktails and gourmet small plates.
About The Entourage Group
The Entourage Group is renowned for its exceptional dining and nightlife experiences, offering a unique blend of culinary delights and vibrant atmospheres in the heart of Amsterdam. Our venues are designed to provide guests with unforgettable moments, combining exquisite cuisine with top-notch service.