About the job
About Assembled
At Assembled, we believe that exceptional customer support is achieved through the perfect synergy of human agents and AI. As the only unified platform in the market, we empower companies like Canva, Etsy, and Robinhood to manage their entire support operations — integrating in-house agents, BPOs, and AI — seamlessly within a single operating system. With our innovative AI Agents capable of resolving cases entirely, AI Copilot assisting agents, and AI-driven workforce management optimizing human and AI collaboration, we enable teams to provide faster, more effective service while facilitating informed staffing and automation decisions. Supported by $70 million in funding from NEA, Emergence Capital, and Stripe, we are committed to creating a platform where AI and human collaboration flourishes.
About the Role
Since our inception, we've had the privilege of working with an extraordinary community of customer support professionals. We are seeking a passionate Field Marketing Manager who can elevate our events presence to unprecedented heights. You will oversee our entire events strategy, from major industry trade shows to exclusive networking events and thought-provoking webinars, ensuring that every interaction embodies the ambition and clarity of the Assembled brand.
This role transcends the typical field marketing position; it is designed to provide significant responsibility, direct visibility on outcomes, and the opportunity to spearhead initiatives that directly impact pipeline and revenue growth.
Key Responsibilities
Plan and Execute High-Impact Events: Take charge of the complete execution of regional field marketing events aimed at generating qualified leads and accelerating sales opportunities. Represent Assembled at pivotal industry trade shows, from booth strategy to main stage presentations, and create engaging experiences that showcase Assembled and our AI Agents.
Curate Exclusive Hosted Experiences: Craft intimate, high-touch gatherings for strategic prospects and clients, such as CX dinners, partner roundtables, and executive events, ensuring they are stylish, thoughtful, and truly memorable.
Build Scalable Digital Event Programs: Develop and manage engaging webinars, fireside chats, and virtual experiences that generate leads and cultivate prospects. Collaborate with Product Marketing to create compelling content that highlights the tangible benefits of AI through customer success stories and industry insights.
Drive Cross-Functional Alignment: Work closely with Sales to foster collaboration...

