About the job
Join the vibrant team at Gatti's Pizza as a General Manager, where you will oversee the daily operations of our restaurant. This role is essential in coaching, motivating, and training our staff while ensuring that our guests receive top-notch service in a welcoming atmosphere.
Key Responsibilities:
- Deliver exceptional guest service that consistently meets or exceeds expectations.
- Ensure the restaurant is properly staffed to fulfill guest demands.
- Lead the recruitment efforts for hourly employees.
- Implement corrective actions for hourly staff as necessary.
- Foster employee growth and development in a motivating environment.
- Ensure adherence to product quality and availability standards.
- Oversee inventory management, ordering, and receiving processes.
- Maintain cleanliness, safety, and overall facility upkeep.
- Comply with Gatti's policies and all relevant regulations.
- Analyze financial reports and guest feedback to drive restaurant performance.
- Develop short- and long-term operational and financial strategies.
- Create labor schedules aligned with customer demand.
- Ensure organized and clean office conditions while enforcing company policies.
- Conduct quality evaluations and address any service complaints promptly.
- Recommend and implement local marketing strategies to boost sales.
- Supervise preventative maintenance initiatives.
- Guarantee the safety and security of the restaurant, guests, and staff.
- Uphold accountability for operational standards and outcomes.
- Participate in special projects as assigned.
- Perform additional duties as required.

