About the job
Are you passionate about your work and eager to make a meaningful impact in people's lives? Do you thrive in an environment that challenges the status quo and embraces innovation? If so, webook.com, the leading event ticketing and experience booking platform in Saudi Arabia, is looking for a talented Project Coordinator to join our dynamic team.
As a key player in our Delivery Department, you will facilitate the seamless coordination and execution of client-focused digital platform projects. This role is essential for bridging the gap between our internal teams and external stakeholders, ensuring that we meet our ambitious goals.
Position Overview:
We are searching for a motivated and detail-oriented Project Coordinator who will collaborate with cross-functional delivery teams, product owners, and B2B clients. Your role will be vital in maintaining alignment, tracking progress, and enforcing delivery governance throughout the project lifecycle.
You will support both the strategic execution of client solutions and the operational structure necessary to scale our project delivery across various phases and accounts.
Key Responsibilities:
Project Coordination & Delivery Support
- Facilitate collaboration across product, design, engineering, and QA teams to monitor timelines, dependencies, and risks.
- Assist Delivery Managers in executing project plans, maintaining Jira boards, and organizing team stand-ups and reviews.
- Prepare and follow up on weekly status reports, risk logs, and action trackers for both internal and client stakeholders.
- Ensure that project documentation (BRDs, meeting minutes, UAT plans) is organized and current.
Client-Facing Support
- Help create client-facing presentations, status updates, and decision logs.
- Support alignment sessions and workshops with B2B clients to clarify scope and delivery expectations.
- Monitor client feedback and scope change requests, ensuring they are documented, reviewed, and escalated as needed.
Delivery Governance, OKRs Monitoring & Internal Operations
- Contribute to the maintenance of delivery frameworks, templates, and documentation standards across the department.
- Track and monitor project and department-level OKRs (Objectives & Key Results), ensuring activities align with strategic priorities.
- Collaborate with Delivery and Product leadership to report on OKR progress and identify blockers affecting team-level commitments.
- Monitor project health KPIs and escalate any risks related to delivery timelines or scope.
- Coordinate with internal departments (Product, Content, Tech, and Finance) to ensure smooth transitions and operational readiness.
Continuous Improvement
Join us at webook, where your contributions will help redefine event experiences in Saudi Arabia!