About the job
Join Pentravel, a prestigious division of Cullinan Holdings, as a Travel Consultant in Durban. We are looking for passionate and customer-focused individuals to enhance our vibrant team. In this role, you will provide outstanding service and expert guidance to travelers, crafting tailor-made travel itineraries and managing all aspects of their journeys. You will also play a crucial role in meeting sales targets and driving the overall success of our business. If you're enthusiastic about travel, possess excellent communication abilities, and have a proven sales background, we encourage you to apply!
Key Responsibilities:
- Establish and nurture strong client relationships to encourage repeat business and referrals.
- Create and sell personalized travel itineraries that align with clients' preferences, budgets, and needs.
- Offer expert insights on travel destinations, including visa requirements and travel insurance options.
- Maximize sales through upselling, cross-selling, and promoting preferred partners.
- Maintain accurate client records using the company's operational systems.
- Handle customer complaints and inquiries professionally and efficiently.
- Stay informed about the latest trends in the travel industry.

