About the job
At Wing, we are passionately dedicated to transforming the future of work for businesses globally. Our goal is to serve as the ultimate resource for companies striving to assemble top-tier teams and streamline their operations seamlessly.
We are excited to invite an E-commerce Specialist to join our dynamic team immediately!
Key Responsibilities:
Systematically organize merchant documentation (e.g., bank statements, identification) within cloud storage platforms like Dropbox or Box.
Prepare and oversee merchant account applications, ensuring accurate entry of entity details, website information, business descriptors, and average transaction values.
Regularly update and maintain records using Airtable.
Handle administrative tasks while effectively communicating and coordinating with clients and vendors.
Manage light inbound phone calls as necessary.
Required Software/Tools:
Basic familiarity with Airtable.
Fundamental understanding of merchant processing platforms and related terminology.
Experience with document management systems (Dropbox/Box).
Ability to navigate Connective CRM (training will be provided).
Qualifications:
- Minimum of 3 years of experience with Shopify and merchant processing platforms.
- Prior experience in a payment processing environment.
- Proficient in completing and managing paperwork for merchant accounts.
- Strong command of Airtable.
- Exceptional problem-solving abilities and keen attention to detail.
- Excellent communication skills and a collaborative mindset.
Technical Requirements:
- USB headset with noise cancellation.
- Functional webcam.
- Computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.
- Primary internet connection speed of at least 25 Mbps; backup connection of at least 10 Mbps.
Benefits:
- Health Insurance (HMO)
- Performance-based incentives
- Job security and stability
- Paid training
- Inclusive work culture
- Opportunities for skill enhancement
- Fully remote work environment
- Supportive team atmosphere
- Career growth potential
- Engaging workplace
- Holiday and overtime pay
Monthly Salary: ₱37,000.00 to ₱40,500.00 plus HMO
Schedule: 8 AM to 5 PM EST
Work Location: Remote
Note: Only qualified candidates will be contacted for assessments and interviews.

