Qualifications
Required Attributes and Experience:Prior experience in customer service or a client-facing role is essential;Demonstrated ability to work effectively with individuals facing challenges is preferred;Comfortable engaging with various internal and external stakeholders;Proven track record of meeting KPIs and facilitating sustainable employment placements;A genuine commitment to being part of the atWork Australia family and belief in our mission to connect people with businesses for mutual success;A valid Driver's License is required.No prior experience in employment services is necessary!
About the job
- This is an on-site position.
If you are driven by compassion, resilience, and a desire to help others reach their potential through innovative problem-solving and teamwork, we want to hear from you.
As an Employment Services Specialist, you'll play a crucial role in inspiring and equipping our clients to pursue meaningful employment opportunities. We are firm believers that work is for everyone.
Join our team and embody our core values of Integrity, Compassion, Determination, and Thriving Together.
In this role, you will be a transformative force in the lives of our clients, adopting a person-first approach and customizing your support to meet individual needs. Your creativity will be instrumental in making a tangible difference in their journey towards employment.
Your daily responsibilities may include:
- Motivating and guiding clients through engaging activities aimed at securing employment;
- Developing partnerships with local businesses to uncover job opportunities for clients;
- Facilitating successful placements into sustainable jobs that lead to positive outcomes;
- Accurately documenting all activities to ensure compliance with relevant standards;
- Providing outstanding service to clients, employers, and all stakeholders throughout the process.
About atWork Australia
atWork Australia is a premier employment services provider dedicated to assisting Australians with disabilities, injuries, health conditions, or those needing additional support. Our mission is to empower clients to enhance their working lives.We work collaboratively with individuals to identify their career goals, develop skills, and prepare for the job market, providing support from interviews through to employment. Additionally, we partner with employers to fulfill their recruitment needs. Our holistic approach is centered around helping individuals transform their lives because we believe that everyone deserves the opportunity to work.Applicants must be Australian Citizens or Permanent Residents at the time of application.