About the job
About Us
At Legora, we are revolutionizing the legal profession. Our aim is to create intelligent solutions in collaboration with legal professionals, ensuring that our tools are tailored to their needs and workflows.
Our AI-driven platform not only accelerates legal processes but also empowers users to formulate better inquiries and gain deeper insights. By optimizing workflows and analyzing vast amounts of documents in mere moments, we are redefining efficiency in legal tech.
Trusted by prominent global law firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, we are committed to continuous improvement and rapid scaling—achievements that stem from a well-thought-out strategy.
Joining Legora means becoming part of a team that values excellence and collaboration. We believe that technology should genuinely support legal professionals in delivering their best work. If you are passionate about innovation, eager to work alongside talented individuals, and ready to drive impactful changes in the legal landscape, we invite you to be part of this journey.
Join us in shaping the future of legal tech!
Responsibilities
As an Engagement Manager, you will represent Legora to our clients after the sale, facilitating their journey from onboarding to adoption, expansion, and renewal. Your key responsibilities will include:
- Manage the customer journey for a diverse portfolio of high-profile clients, including leading law firms and legal teams throughout Europe and beyond.
- Oversee the onboarding and implementation process to ensure clients achieve success from the outset.
- Proactively enhance product adoption and application through structured training, consistent check-ins, and customized success strategies.
- Serve as a strategic consultant, understanding client objectives, discovering new use cases, and enabling teams to derive maximum value from our solutions.
- Identify and pursue expansion opportunities, handling negotiations for renewals and upsells.
- Track client health metrics and initiate actions to minimize churn risk while promoting retention and satisfaction.

