About the job
Why Choose DH Pace?
The DH Pace Company is a proud, family-owned enterprise with a remarkable annual sales figure exceeding $1 billion, operating through over 60 offices nationwide. Renowned for our leadership in the distribution, installation, maintenance, and repair of a comprehensive array of commercial, industrial, and residential door, docking, and security products, we are excited to celebrate our 100th anniversary in 2026!
Overhead Door Company of Atlanta™, a DH Pace Company Inc., is seeking a Commercial Service Manager to join our dynamic Entry Door department in Peachtree Corners, Georgia. We specialize in selling, servicing, and installing a wide variety of doors. Our management team excels in scheduling, dispatching, project management, and effectively managing labor costs. If you possess strong leadership and managerial skills, we encourage you to apply!
Key Responsibilities
- Oversee the daily operations of the Entry Door service department
- Develop, manage, and execute schedules to fulfill daily customer commitments efficiently
- Analyze workload and manpower to ensure cost-effective fulfillment of customer needs
- Guarantee timely project completion within budget while exceeding customer satisfaction
- Review monthly financial and operational reports and collaborate with frontline managers to create action plans for improvement
- Enhance the performance of your team through regular performance evaluations
- Assist in the recruitment, training, and development of new staff members
- Perform additional duties as assigned
Qualifications
- Bachelor’s degree is highly preferred; at least three (3) years of personnel management experience required; equivalent combinations of education and experience will be considered
- Responsible for maintaining customer communication to consistently exceed satisfaction expectations
- Analyze customer survey results and address concerns promptly
- Possess a strong understanding of technical applications and mechanical systems
- Must have a valid driver’s license with a clean driving record
Our Benefits Include:
- Medical, dental, and vision options

