About the job
Mercier Consultancy Group is delighted to announce an exceptional opportunity for Estonian-speaking professionals eager to embark on a rewarding journey in Greece! With our comprehensive relocation package fully covered, transitioning to your new role has never been easier. Join our dynamic team and provide exceptional support across various industries, ensuring that our clients receive personalized services that meet their needs.
Key Responsibilities
- Deliver outstanding customer service in Estonian via various channels including phone, email, and chat.
- Resolve client inquiries, issues, and requests, guaranteeing a smooth and enjoyable experience.
- Document all client interactions and maintain precise records in our CRM system.
- Work collaboratively with cross-functional teams to effectively address and resolve customer concerns.
- Stay updated on company products, services, and promotions to provide informed assistance.
- Embrace feedback and continuously enhance service delivery based on customer insights.

