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Experience Level
Experience
Qualifications
Candidate Profile:Minimum 6 months of experience in Outbound Technical Support.Proven ability to close calls and handle payments.Strong confidence in pitching service plans to customers.Exceptional fluency in English.Willingness to work night shifts.
About the job
We are seeking experienced candidates to join our Inbound Technical Support Process for US shifts. The role involves handling inbound calls from customers regarding printers, routers, emails, and more. Your expertise in analyzing issues and selling relevant service plans and software will be essential.
Responsibilities: Receive and manage inbound calls, accurately diagnose customer issues, and effectively pitch service plans. You will also be responsible for closing calls and processing customer payments.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier provider of online technical support services for consumers and small businesses globally. Utilizing our proprietary Digital Service Cloud technology, we deliver efficient support to millions of customers across a variety of computing and communication devices.
Exciting Opportunity for B.E. Graduates and Experienced CCEs in BPO!
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Candidate Profile:Minimum 6 months of experience in Outbound Technical Support.Proven ability to close calls and handle payments.Strong confidence in pitching service plans to customers.Exceptional fluency in English.Willingness to work night shifts.
About the job
We are seeking experienced candidates to join our Inbound Technical Support Process for US shifts. The role involves handling inbound calls from customers regarding printers, routers, emails, and more. Your expertise in analyzing issues and selling relevant service plans and software will be essential.
Responsibilities: Receive and manage inbound calls, accurately diagnose customer issues, and effectively pitch service plans. You will also be responsible for closing calls and processing customer payments.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier provider of online technical support services for consumers and small businesses globally. Utilizing our proprietary Digital Service Cloud technology, we deliver efficient support to millions of customers across a variety of computing and communication devices.