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Experience Level
Experience
Qualifications
Minimum 2 years of experience in an inbound technical support role.Strong understanding of technical troubleshooting and problem-solving.Excellent communication skills in English.Ability to work in a fast-paced environment and handle multiple inquiries.Familiarity with CRM and support ticket systems is a plus.
About the job
We are seeking a skilled Inbound Technical Process Specialist to join our dynamic team at Adeeba E-Services Pvt Ltd in Kolkata. The ideal candidate will possess extensive experience in handling inbound technical queries, providing exceptional customer support, and troubleshooting technical issues efficiently.
Your role will involve direct communication with customers, assisting them in resolving technical challenges, and ensuring a high level of customer satisfaction. If you have a passion for technology and a knack for problem-solving, we would love to hear from you!
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of customer service solutions, dedicated to delivering high-quality technical support and unmatched customer experiences. Located in the vibrant city of Kolkata, we pride ourselves on our innovative approach and commitment to excellence.
Exciting Opportunity for Experienced Inbound Technical Process Specialist
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Minimum 2 years of experience in an inbound technical support role.Strong understanding of technical troubleshooting and problem-solving.Excellent communication skills in English.Ability to work in a fast-paced environment and handle multiple inquiries.Familiarity with CRM and support ticket systems is a plus.
About the job
We are seeking a skilled Inbound Technical Process Specialist to join our dynamic team at Adeeba E-Services Pvt Ltd in Kolkata. The ideal candidate will possess extensive experience in handling inbound technical queries, providing exceptional customer support, and troubleshooting technical issues efficiently.
Your role will involve direct communication with customers, assisting them in resolving technical challenges, and ensuring a high level of customer satisfaction. If you have a passion for technology and a knack for problem-solving, we would love to hear from you!
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of customer service solutions, dedicated to delivering high-quality technical support and unmatched customer experiences. Located in the vibrant city of Kolkata, we pride ourselves on our innovative approach and commitment to excellence.