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Experience Level
Entry Level
Qualifications
To succeed in this role, candidates should have:Strong knowledge of computer systems and troubleshooting techniquesExcellent verbal and written communication skillsAbility to work under pressure and manage multiple tasksPrior experience in customer service or technical support is preferredA degree in Computer Science or a related field is a plus
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Tech Support Associate. In this role, you will provide exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively. Your expertise will help maintain our high standards of customer satisfaction.
As a Tech Support Associate, you will troubleshoot hardware and software issues, guide users through step-by-step solutions, and escalate complex problems to senior staff when necessary. This position requires strong communication skills, a problem-solving mindset, and the ability to work collaboratively in a fast-paced environment.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of IT solutions, committed to delivering high-quality customer support services. Our innovative approach and dedication to excellence make us a preferred choice in the industry. Join us and be part of a team that values your contributions and invests in your professional growth.
Exciting Opportunity for Tech Support Associate in Salt Lake Kolkata
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
To succeed in this role, candidates should have:Strong knowledge of computer systems and troubleshooting techniquesExcellent verbal and written communication skillsAbility to work under pressure and manage multiple tasksPrior experience in customer service or technical support is preferredA degree in Computer Science or a related field is a plus
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Tech Support Associate. In this role, you will provide exceptional technical assistance to our clients, ensuring their issues are resolved efficiently and effectively. Your expertise will help maintain our high standards of customer satisfaction.
As a Tech Support Associate, you will troubleshoot hardware and software issues, guide users through step-by-step solutions, and escalate complex problems to senior staff when necessary. This position requires strong communication skills, a problem-solving mindset, and the ability to work collaboratively in a fast-paced environment.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of IT solutions, committed to delivering high-quality customer support services. Our innovative approach and dedication to excellence make us a preferred choice in the industry. Join us and be part of a team that values your contributions and invests in your professional growth.