About the job
At Bozzuto, we take pride in our unwavering commitment to enhancing the lives of those around us. Each day, we strive to create exceptional living experiences by designing, building, managing, and maintaining unique residences. With a focus on collaboration, we harness the talents of our dedicated teams to provide extraordinary service to our clients, residents, and colleagues alike.
Our team members are passionate about delivering outstanding experiences to everyone, fostering a workplace that is inclusive, welcoming, and driven by teamwork. Grounded in our core values of concern, creativity, passion, and the pursuit of excellence, we inspire one another to reach new heights and unlock our full potential.
Key Responsibilities:
As an Executive Concierge (Thurs-Mon, 11am-7pm), you will:
- Lead by example, exemplifying the core values and culture of Bozzuto.
- Coach, mentor, and train fellow members of the resident services team.
- Provide timely assistance to residents and prospects, resolving issues with care.
- Plan and execute engaging events and activities that promote community spirit.
- Enhance brand loyalty and achieve resident retention by ensuring a consistently positive experience.
- Drive excitement through social media engagement and awareness.
- Encourage satisfied residents to share their experiences through online reviews.
- Maintain organized front desk logs, package rooms, club room reservations, and freight elevators.
- Work weekends and evenings, as needed for shift coverage.